Business Travel

Expanding the world's most trusted travel brand for the enterprise market.

Booking.com, ready for business.

301Kactive business customers in FY26, up 36%
4.3Mroom nights booked in FY26, up 31%
  • Product redesign
  • AI experience design
  • Design system
  • Front-end help

About the project. 01

When we partnered with Booking.com, the opportunity wasn't to build a separate business product. It was to adapt the world's most recognized travel brand to solve the distinct challenges of corporate travel without losing what made it loved.

Client
Booking.com
Industry
Business travel (Booking Holdings, with Serko)
Services
Product redesign · AI experience design · Design system · Front-end help
Outcomes
Market distinction · Market expansion · Top-line growth

The challenge. 02

Business travel has rules that holidays don’t.

It was to adapt the world’s best-known travel brand to corporate travel: company policies, team trips and busy travelers, without losing the experience people already know and trust.

  1. 01Business needs, consumer habitsPolicies and approvals had to fit a flow people already use for holidays.
  2. 02A busy, information-rich screenEvery trip needed the right details up front, without the noise.
  3. 03AI without complexityIntelligence had to help quietly, in an interface already full of information.

Powerful Architecture. 03

A dynamic layout that adapts to your professional needs.

The layout provides a living control center that adapts and evolves to your unique trips while respecting team and company constraints.

Familiar Excellence. 04

The trusted Booking.com experience, enhanced for business.

From listings to checkout, the flow stays recognizable, with the same proven heritage travelers already trust. Refreshed for business requirements.

Contextual Intelligence. 05

Transform Booking into a context-aware assistant, providing personalized intelligence.

The AI experience sits quietly by default, respecting the information-rich interface. Packed with intelligence to accelerate decisions without the complexity.

The result. 06

Booking.com, ready for business.

A dynamic home that adapts to each traveler, the familiar flow from listing to checkout, and an AI layer that speeds up decisions without getting in the way.

  • Market distinction
  • Market expansion
  • Top-line growth

Services on this project. What we did, and the pages
that explain each part.

  • Booking.com
  • Slack
  • Mux
  • Serko
  • Figma
  • Hyperquery
  • MoneyKit
  • Trustworthy
  • Dtravel
  • 2WAY

More work. Other products we’ve designed.

SerkoBusiness TravelView case study
Business travel booking, rethought around AI.
Serko, business travel product design
TrustworthyFile StorageView case study
Onboarding turned into an AI advisor.
Trustworthy, file storage product design
2WAYLive streaming production
Live production tools for streaming teams.
2WAY, live streaming production product design
VideoJSVideo Framework
The open-source player on 800k+ websites.
VideoJS, video framework product design

Tell us about your product. We’ll tell you honestly where we can help.